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1. Cancellation requests must be submitted in written via regular mail or by using our customer support tool.
2. In addition, a cancellation form must be completed for the cancellation process to be considered complete.
3. Cancellation requests without a complete cancellation form will not be reviewed until the form is submitted too.
4. Cancellation via informal email or over the phone will not be accepted.
5. We cannot refund you twice for the same service - i.e. if we have refunded you once and you request the same service again, you will not be refunded a second time for the same service.
We regret that you have decided to cancel your project. If there is anything we can do to change your mind, fix a problem you could not resolve, please call us
Please review our cancellation policy below:
Cancelations are normally processed within 48-72 hours.