Get your money back in 10-days!
We want our customers to be happy and we work hard to meet their requirements. But if for any reason you are dissatisfied with the quality and service that we offer, you are guaranteed to get your money back.
What you will need to do:
1. Just cancel your order or request service cancellation within 10 days of your order payment day. To cancel you need to mail us a written notice or submit a cancellation request via our support tool.
2. Fill out our cancellation form, making sure that you answer all of our questions.
3. Submit the form to us.
4. Give us between 4-6 weeks to refund your amount.
Our refund policy:
1. Cancellation requests must be submitted in written via regular mail or by using our customer support tool.
2. In addition, a cancellation form must be completed for the cancellation process to be considered complete.
3. Cancellation requests without a complete cancellation form will not be reviewed until the form is submitted too.
4. Cancellation via informal email or over the phone will not be accepted.
5. We cannot refund you twice for the same service - i.e. if we have refunded you once and you request the same service again, you will not be refunded a second time for the same service.
Account Cancellation Form
We regret that you have decided to cancel your project. If there is anything we can do to change your mind, fix a problem you could not resolve, please call us
Please review our cancellation policy below:
- We ONLY accept cancellation notices via this cancellation form. You cannot cancel your form.
- Accounts less than 90 days old, will receive a full refund.
- After 90 days are non-refundable.
Cancelations are normally processed within 48-72 hours.
